FAQ

We hope this FAQ section addresses some of the common questions you may have. If you need further information or have specific inquiries, please feel free to reach out to us.

How Do I Place An Order?

Placing an order at Footrue® is quick and easy.

Simply browse our website, select the items you love, choose your preferred size and color, and add them to your cart.

Proceed to checkout, provide the necessary shipping and payment details, and confirm your order.

Once done, you will receive an order confirmation email with your tracking information.

What Payment Methods Do You Accept?

We accept payments through PayPal, allowing you to use your PayPal account or pay with a credit/debit card.

PayPal provides a secure and convenient payment option for a seamless checkout experience.

What Is Your Return Policy?

We want you to love your Footrue® purchase. If for any reason you're not satisfied, we accept returns within 15 days of delivery.

The items must be in their original condition, unworn, and with all tags attached.

Please refer to our Returns and Exchanges page for detailed instructions on initiating a return.

How Can I Contact Customer Support?

Our dedicated customer support team is here to assist you. If you have any questions, concerns, or need help with your order, please visit our "Contact Us" page for various contact options.

We strive to provide timely and helpful assistance to ensure your shopping experience with Footrue® is exceptional.

How Long Does Shipping Take?

We strive to process and dispatch orders within 1-3 business days.

Shipping time varies depending on your location and the shipping method chosen during checkout.

Standard shipping usually takes between 7-12 business days.

Please note that shipping durations may be affected by factors beyond our control, such as customs clearance and local postal service delays.

How Can I Track My Order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

You can use this tracking number to monitor the progress of your shipment.

Visit our "Shipping Tracking" page, enter your tracking number, and get real-time updates on the delivery status of your package.

Do You Offer International Shipping?

Yes, we offer international shipping to most countries. During the checkout process, you can verify if your country is eligible for shipping.

If your country is not listed, please contact our customer support team, and we will assist you further.